Quality Assurance Program

Working with TeAM, an ISO 9001:2008-certified company, guarantees projects will be comlpeted on-time, on-budget and in excess of client expectations. Through 26 years of steady growth, TeAM retains its singular focus on quality assurance at every level. Maintaining its small-business principles, TeAM requires accountability from all team members and direct oversight from senior personnel.

TeAM’s Quality Management Program is built on two platforms: Effective advance planning, to ensure all tasks are appropriately staffed and all team members have the necessary equipment training and committment e the principles of integrity and service to the client TeAM requires; and rigorous monitoring, a contiuous system of feedback and corrective actions, to assure any variances from Acceptance Criteria are dealt with quickly and effectively.

Among the features of TeAM’s quality assurance program:

•   TeAM’s program managers, subject matter experts and senior personnel will form an Advisory committee to serve as a knowledge repository for all    employees on a project, ensuring the full breadth of TeAM’s expertise is available at all times.
•   TeAM’s aggressive human resource policies ensure projects are staffed on time; TeAM’s commitment to staff retention then guarantees little to no disruption.
•   TeAM will design a specific Quality Management Program tailored to the needs of each task order and establish clear goals and deliverables before work commences.
•   TeAM will provide a Project Management Office complete with a Quality Management Team. The QMT will develop metrics, conduct audits internally and resolve any deficiencies.
•   TeAM will provide a single point of contact for all subcontractors to create clear lines of authority and ensure all contracting companies operate as one unit.
•  TeAM will routinely conduct Quality Management Reviews.
•  TeAM will provide a task tracker to ensure accurate and transparent reporting.
• TeAM will create a robust Risk Management Plan, identifying major risks to the project and develop mitigation and contingency plans.

TeAM’s Quality Assurance Program guarantees the delivery of complete and accurate work product through repeatable practices and methodologies as well as comprehensive support from TeAM’s experienced management staff. With the organization principles of a small business and more than two decades in support of Department of Defense Initiatives, TeAM guarantees quality assurance through the life cycle of every project through an unmatched combination of professional expertise and corporate agility.