- Procurement Options
TeAM's integrated call center solution incorporates state-of-the-art web-enabled customer contact support, trained customer service representatives, and superior help desk management to address a range of technological requirements. We establish processes and procedures that enable us to continually monitor the delivery of services and capture detailed metrics that quantify our call center response capability.
TeAM's call center practices and adheres to the principles of total contact problem ownership. In our call center model, each customer service representative remains fully responsible for following an issue from initial contact to final resolution. Using this approach, the customer is always assured of consistent and informative service.
|*Inpatient Auditor – Remote (BUMED)|
|*I&O - Training Specialist - Junior (BOB)|
|*I&O - Technical Writer - (EDD)|
|*I&O - System_Software Integration Engineer – Junior - (EDD)|
|*I&O - Subject Matter Expert (Technical) Transition Management- (EDD)|
|*I&O - Subject Matter Expert (Technical) Release Management- (EDD)|
|*I&O - Subject Matter Expert (Technical) Deployment Management- (EDD)|
|*I&O - Subject Matter Expert – Technical 2 (Software Asset Management) (O&S)|